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- Please email email@example.com to initate all returns.
- You may return any item you are unhappy with within 14 days of receiving for shipping orders, or within 14 days of fulfillment for pickup orders/in-store purchases. The tags must be still attached and item(s) in original condition, free of any odors, cigarette smoke, or animal hair.
- If you need a size exchange, please message us, and we will ship new size to you for no additional charge once we receive your initial item back.
- You may bring all returns into the storefront or ship to 140 Grant Ave. Vandergrift, PA 15690 (Regardless of where item was initially shipped from)
- You will receive a refund to your original card, unless exchanging for another item in-store if returning in person. Please allow up to 7 days once item(s) arrive to post office to receive and process refund. Customer is responsible for return shipping costs.
- If you receive a defective item, we will email you a return label at no additional shipping cost. Please email us with a photo of damaged item.
- East West Boutique has the right to reject any returned items that are not in orginal condition or received outside of the 14 day return window.